Remember back to last year when the IRS announced that cyber thieves stole personal data from 100,000 taxpayers? This sophisticated scheme accumulated personal data from other sites and used it to answer identity validation questions on the IRS web site to gain access to taxpayer accounts.
The 100,000 taxpayers affected? The IRS revised that number later in the year to 334,000 Last week they raised the number again to more than 700,000! Combine this with the high-profile hacks at Sony, Target, Anthem, and other organizations and one thing becomes very clear: bad actors are rapidly improving their identity theft methods.
In response, government agencies need to prepare for an onslaught of fraudulent tax returns, unemployment claims, Medicaid treatments, and other services. In 2015, the IRS paid out $5.8 billion in fraudulent returns. Several of Pondera’s clients also saw dramatic increases in “ghost” beneficiaries, often paired with fictitious businesses, set up solely to defraud government programs. 2016 promises to be even more problematic.
As program integrity experts, we have to recognize that we are moving into a new age of identity theft problems. We can log on to YouTube and watch a music video about Unemployment Insurance Fraud. CNN has run stories on street gangs trading liquor store holdups for benefits fraud. The barbarians are at the gate and it’s our responsibility to strengthen the defenses.